Terms and Conditions

Welcome to Zack Zephyr. By accessing our website and purchasing our outdoor and travel products, you agree to comply with the following Terms and Conditions. Please read them carefully.

1. Orders and Payments

  • All purchases made through Zack Zephyr are subject to product availability.

  • We currently accept Cash on Delivery (COD) only. No advance payments or online transactions are required.

  • Once an order is placed, you will receive confirmation details via the contact information you provide.

2. Pricing and Product Information

  • Prices for our products are listed clearly on our website.

  • We strive to ensure that product descriptions and images are accurate; however, minor variations may occur.

  • Zack Zephyr reserves the right to update prices or modify product availability at any time without prior notice.

3. Delivery

  • Orders are delivered to the shipping address provided during checkout.

  • Delivery times may vary depending on location and product availability.

  • Customers are responsible for providing accurate delivery information to avoid delays.

4. Returns and Refunds

  • Since payments are made via Cash on Delivery, customers must inspect items at the time of delivery.

  • Any concerns or damages should be reported immediately upon receiving the product.

  • Refunds or exchanges are subject to our Return and Refund Policy (available separately).

5. User Responsibilities

  • You agree to provide accurate information when placing orders.

  • You must not misuse our website, interfere with its operation, or engage in fraudulent activity.

6. Limitation of Liability

  • Zack Zephyr is not responsible for any indirect, incidental, or consequential damages arising from the use of our products or website.

  • Our liability is limited to the value of the product purchased.

7. Privacy

  • Your use of our website and services is also governed by our Privacy Policy, which explains how we collect, use, and protect your data.

8. Changes to Terms

  • Zack Zephyr may update these Terms and Conditions at any time. Continued use of our website and services after updates constitutes acceptance of the revised terms.

9. Contact Us

For questions about these Terms and Conditions, please contact us at:
📧 [email protected]