At Zack Zephyr, we are committed to delivering your outdoor and travel products quickly and safely. This Shipping Policy explains how and when your orders will be delivered.

1. Order Processing Time

• All orders are processed within 1–2 business days after confirmation.

• Orders placed on weekends or public holidays will be processed on the next business day.

2. Shipping Method

• We deliver orders through trusted courier partners to ensure safe and timely delivery.

• Payments are accepted via Cash on Delivery (COD) only. No advance or online payments are required.

3. Delivery Timeframe

• Standard delivery time is 3–7 business days depending on your location.

• Remote or rural areas may take up to 10 business days for delivery.

• You will receive tracking details once your order has been dispatched.

4. Shipping Charges

• Shipping charges (if applicable) will be displayed at checkout before you confirm your order.

• Free shipping may be offered on select promotions or minimum order values.

5. Failed Deliveries

• If a delivery attempt is unsuccessful due to incorrect address, unavailability, or refusal to accept the order, the shipment will be returned to us.

• Customers may need to cover re-shipping costs for such orders.

6. Order Inspection

• Customers are advised to check the product at the time of delivery.

• If you notice damage or discrepancies, please notify us immediately.

7. Contact Us

For any questions regarding shipping, please contact:
📧 [email protected]